Things to know

Questions welcome! Here you’ll find the most important details for your family holiday at Das Grafenstein.

General Information

Apartments & Suites

Breakfast & Culinary Delights

Pools & Sauna

Activities & Garden

Baby

Minis

Maxis

Grafenstein Insights

Fancy more Grafenstein? Discover what will make your holiday even more wonderful.

Pools & Sauna

Make waves or simply float. Every generation will find their favourite spot in the water here.

To the oasis of well-being

Included services

Sooo many wonderful things are already included. Everything you need for your family time.

Everything that's included

Things to know

General Information

Where is Das Grafenstein?

How can I pay the deposit for my stay?

What are the cancellation terms?

Are dogs allowed?

Is there a charging station for electric cars?

Can I reach Das Grafenstein easily by public transport?

How can I settle my hotel bill on site?

What if I forget something during my holiday?

Are there direct flights to South Tyrol?

Can I invite friends or family to Das Grafenstein?

Apartments & Suites

How big is Das Grafenstein?

Can I reserve a specific apartment?

When can I check in and out?

What baby equipment is available?

Can I wash clothes during my holiday?

Can I cook in the apartment or order delivery?

Breakfast & Culinary Delights

What’s included in the breakfast experience?

Are gluten-free or lactose-free products available?

Where can we eat in the evening?

Are the nearby restaurants child-friendly?

Is a reservation necessary?

Pools & Sauna

Are the pools suitable for children?

Which saunas are available?

When are pools and wellness open?

Are there quiet spots in the garden?

Activities & Garden

What can kids experience at Das Grafenstein?

Are there quiet spots in the garden?

Baby

What baby equipment is available?

Can I wash clothes during my holiday?

Is there baby care at Das Grafenstein?

Minis

From what age can children join the kids’ programme?

What do the Minis do in bad weather?

My child is almost 3 – can they join?

Are there quiet moments for children?

Maxis

From what age is the Maxi area suitable?

Are there supervised activities for teens?

Do rafting or climbing require registration?

Grafenstein Insights

Pools & Sauna

Included services